Refund and Returns

Swadeal.com Warranty

  We warrant the Product to you against defects in materials and workmanship under ordinary consumer use for one year from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void with respect to the Product as soon as the consumable part of the Product (for example, the ink) has been consumed. If the Product proves defective during the warranty period, and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product.

About Our Returns Policies

Swadeal.com Return Policy

Items shipped from Swadeal.com, including China /Hongkong Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Your return label will require you to return the item at your own expense. swadeal will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

In Case You have Problem or Issue with Your Product , Please write to customerfirst@metroex-riew.com

Refund and Return Policy According to the Product

Automotive Products

If you’ve purchased a defective automotive item, shipped from and sold by Swadeal.com, that is covered by a published manufacturer warranty, Amazon honors the warranty. Swadeal will either replace the item or refund the cost of the item for the life of the published warranty.

Baby Items

Baby items can be returned within 90 days of receipt of shipment.
Breast pumps must be returned unused in their original condition with the factory seal and packaging intact.

Clothing and Accessories

You can return clothing and accessories up to 30 days after the delivery date.

Free Returns are available for select clothing. You’ll see “Free Returns” messaging on the detail page for items that qualify.

Collectibles (sports & entertainment)

You must return collectible items with a value of $35 or more using a trackable method. Items with a value more than $500, must also be insured.
All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
Any items returned without original documentation will be rejected.
Before shipping a return, photograph the item for your records.

Computers and Electronics

New desktop, laptops, or tablets (excluding Kindle E-readers and Fires) purchased from swadeal.com that didn’t start when they arrived, arrived in damaged condition, can be returned for a full refund within 30 days of purchase.
swadeal.com may test computers that are returned because they didn’t start when they arrived and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product.
Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
New, used, and refurbished products purchased from swadeal.com are subject to the returns policy of the individual supplier.

Un-Conditional Warranty

Any Counterfeited or  Superiors  Product is warranted unconditionally
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