Swadeal.com Warranty
We warrant the Product to you against defects in materials and workmanship under ordinary consumer use for one year from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void with respect to the Product as soon as the consumable part of the Product (for example, the ink) has been consumed. If the Product proves defective during the warranty period, and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product.
About Our Returns Policies
Swadeal.com Return Policy
Items shipped from Swadeal.com, including China /Hongkong Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Your return label will require you to return the item at your own expense. swadeal will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.
In Case You have Problem or Issue with Your Product , Please write to customerfirst@metroex-riew.com
Refund and Return Policy According to the Product
Automotive Products
If you’ve purchased a defective automotive item, shipped from and sold by Swadeal.com, that is covered by a published manufacturer warranty, Amazon honors the warranty. Swadeal will either replace the item or refund the cost of the item for the life of the published warranty.
Baby Items
Baby items can be returned within 90 days of receipt of shipment.
Breast pumps must be returned unused in their original condition with the factory seal and packaging intact.
Clothing and Accessories
You can return clothing and accessories up to 30 days after the delivery date.
Free Returns are available for select clothing. You’ll see “Free Returns” messaging on the detail page for items that qualify.
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